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Before the first hand

Keep Casinonight play within the limits you choose

Play only from 18+, and every Casinonight account carries deposit limits, session reminders, loss limits, reality checks and self-exclusion.

Licensed & AuditedRegulated under license ALSI-500267 (Anjouan Offshore Finance Authority), audited by iTech Labs, eCOGRA, and QUINEL.
Quick facts

What is in place before your first session

Worth a glance on the evening you want to check who guards the play, and where help sits.

Minimum age18+
Regulator and licenseAnjouan Offshore Finance Authority, ALSI-500267
National exclusion registerBetStop
Gambling helpline1800 858 858
Limit questions[email protected]
Five tools, one screen

Tools that hold the evening to what you planned

It settles which controls exist in your account and what each one does for you.

How much are you putting in?
This caps how much you can pay in over a day, a week or a month, so a limit is set before the session rather than chased afterwards. Switch it on before the first deposit of a new week.
A gentle nudge to pause
A reminder lands on your screen after the time you chose, giving you a natural point to stop or stretch your legs. Set it whenever an evening tends to run longer than you meant.
Ceiling on losses
You name a total you are willing to lose, and play closes when that number is reached. Choose it at the start of a session, before excitement does the counting for you.
Time away from the tables
This closes your account to play for a period you pick, with no way back in until it ends. Reach for it when a break feels wiser than another limit.
Pausing to look around
A short summary of time spent and money moved appears at intervals you set, so the session stays visible. Turn it on when you want a clearer picture as you play.
Takes a moment

Set your deposit limit in four quiet steps

That a limit means paperwork, a phone call or a wait before you can get back to the games.

After you sign in
Once you are signed in, open the settings area of your account and look for the section on limits and play controls. Everything there sits behind your own login.
Choose your tool
Decide whether you want to cap deposits, cap losses or keep track of session time. Each asks for a different figure, so pick the one that matches your worry.
A figure and a frame
Enter the sum or the minutes you have in mind, then choose whether it applies to a day, a week or a month. Check the period twice, as it shapes the whole limit.
Confirm, then look again
Save the setting and then reopen the section to see it listed. If the figure reads differently from what you intended, ask live chat and it can be looked at.

When a night feels like too much

Can I come back in a few days? A time-out keeps your account but closes play for the days you pick. Start it in your account settings the moment you feel the evening pulling. Your deposit limits stay untouched while it runs.

Close it and keep it closed. Exclusion closes your casino account for a long stretch, from 3 months upward, and it stays shut for the whole period you chose. Ask for it in your account or through live chat. Early reopening is not possible.

The national register, BetStop. BetStop is the national register run by the Australian Government through ACMA. Signing up online takes about 5 minutes and lasts at least 3 months, up to lifetime. Registered names cannot bet, open accounts or receive marketing. betstop.gov.au

Free confidential support

From playing alone to talking it through

Talking is part of how this site works, not an admission of anything.

National Gambling Helpline
A free line answers at any hour of any day, for players and for the people worried about them. Counselling, chat and email, all confidential. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Peer meetings held across Australia, where people who gamble sit with others who understand it. Relatives are welcome to come along. gaaustralia.org.au
National Debt Helpline
Free financial counselling for money lost to gambling, with advisers who help untangle debt. Open weekday business hours for anyone affected. ndh.org.au

Signs worth trusting early

Noticing a sign early is easier than noticing it after the money is gone. Naming it lets you set a limit or a pause while the choice is still yours. Play is entertainment with a cost, never income.

These tend to show up quietly, in ordinary moments, before anything feels out of control.

  • You play longer than you meant to
  • Chasing a loss with a bigger deposit
  • Hiding your play from someone close
  • Thinking about the next session at work
  • Spending money set aside for bills
  • Borrowing to keep playing
  • Feeling flat until you log in again
Five things settled

Answers on limits and time away

Straight answers on breaks, exclusions, family support and closing your account for good.

What does a short pause actually change in my account?+
A pause freezes your play for the period you pick, and your balance and history stay where they are. Once the pause runs out, play opens again without you asking anyone. Nothing is deleted and no new terms appear.
Can I lift a self-exclusion before the period is over?+
No. The exclusion you choose runs for its whole length and cannot be shortened from your side or ours. Treat the length as the real decision, because stepping back into play early is not an option.
Where can I get help for a family member who plays too much?+
The National Gambling Helpline advises relatives as well as players, and its counsellors are free to talk with you about someone else's play. Gamblers Anonymous Australia runs peer meetings across the country for people who gamble. Both are there whether or not the person asks for help.
How do I close my Casinonight account permanently?+
Write to [email protected] and ask for the account to be closed for good. Our support team confirms the closure, and the account does not reopen afterwards. If you would rather speak to someone, live chat and phone are open around the clock.
Does self-exclusion here cover my accounts at other casinos?+
No. An exclusion set in your Casinonight account covers Casinonight only. BetStop, the national register run by the Australian Government, is the one place that follows you across licensed providers, and signing up there is separate from anything you set with us.

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